1. Collection of Personally Identifiable Information
    We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up a free account with www.Muje.org. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration.
  2. We do use your contact information to send you offers based on your previous orders and your interests.
  3. Use of Demographic and Profile Data
    We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like location, local government area, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in–and to display content according to your preferences.
  4. Sharing of personal information
    We may share personal information with our other corporate entities and affiliates to:
    help detect and prevent identity theft, fraud and other potentially illegal acts;
    correlate related or multiple accounts to prevent abuse of our services; and
    to facilitate joint or co – branded services that you request where such services are provided by more than one corporate entity.
    We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to:
    enforce our Terms or Privacy Policy;
    respond to claims that an advertisement, posting or other content violates the rights of a third party;
    or protect the rights, property or personal safety of our users or the general public.
    www.Muje.org and its affiliates will share some or all your personal information with another business entity should we (or our assets) plan to merge with or be acquired by that business entity. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information. Such business entities and affiliates may not market to you as a result of such sharing unless you explicitly opt -in.
  5. Links to Other Sites
    Our site links to other websites within our domain that may collect personally identifiable information about you. Privacy to your information is strictly confidential, unless in the case of theft, fraudulent activities or suspected cyber crimes will muje.org be deemed to present such information to legal and concerned authorities as bounded by the laws of THE FEDERAL REPUBLIC OF GHANA.
    www.Muje.org is not responsible for the privacy practices or the content of those linked websites that are not in our domain, especially in the use of Third-Party companies.
  6. Security Precautions
    Our site has stringent security measures established to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once we obtain information about you, we adhere to strict security guidelines, protecting it against unauthorized access.
  7. Choice/Opt-Out
    www.Muje.org  provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all muje.org’s Online lists, please visit https://www.Muje.org/unsubscribe.
  8. Advertisements on Muje.org
    We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to our platforms and other websites in order to provide advertisements about goods and services of interest to you.
  9. Questions
    All questions regarding the statements above should be directed to the following address: info@Muje.org

PRICE OF PROUCTS

  • The prices of the Products and delivery charges are as quoted on the Website at the time your order is accepted, and an Order Confirmation is issued. It is your responsibility to confirm with the suppliers that the prices of their Products displayed on the Website are correct.
  • It is always possible that, despite our reasonable efforts, some of the Products on the Website may be incorrectly priced. If we discover an error in the price of the Product(s) you have ordered we will contact you in writing to inform you of this error and we will give you the option of continuing to purchase the Product(s) at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Product(s) to you at the incorrect (lower) price.
  • Prices for each supplier’s Products may change from time to time, but changes will not affect any order you have already placed.
  • The price of a Product includes any applicable VAT. VAT at the applicable rate will be payable by you in respect of all packaging and shipping charges.
  • All our Products are delivered with a packing slip identifying the customer’s billing and shipping address and the Products included in that order but not the costs. An invoice is available upon request via email as soon as the Order Confirmation has been sent which shows the breakdown of Products and costs including VAT. All Products are inclusive of VAT unless delivered directly to a country that does not charge VAT. The invoice provided within the parcel will assist applicable customers in claiming a refund of any VAT where this is due later themselves if they live outside Ghana. We do not deduct this or provide any further details apart from the invoice. We do not operate in the VAT Retail Export Scheme that offers Tax Free Shopping to customers and businesses within and Ghana.

OUR RIGHTS TO VARY THESE ITEMS

We amend these Terms from time to time. Please check back to the Website regularly and before you place an order to see if these Terms have been updated.

Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.

LIABILITY

This clause does not affect your statutory rights as a consumer.

  • If we fail to comply with these Terms, we are responsible for any loss or damage you suffer that is a foreseeable result of our breach of these Terms, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time an order was placed on the Website.
  • Nothing in these Terms shall exclude our liability for personal injury, death or other liability which cannot be excluded under applicable law.
  • The Products are NOT RESTRICTED ONLY FOR PRIVATE USE. You can use the Products for any commercial, business or resale purposes. You ONLY ACKNOWLEDGE THE SOURCE OF THE PRODUCT.
  • We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  • Our total liability to you in respect of any losses arising as result of non-delivery of the Products ordered by you shall in no circumstances exceed the cost of the Product(s) ordered but not delivered.

This clause shall survive termination of the agreement between you and us.

INDEMNITY

You agree to keep us fully indemnified against any claims, liability, loss or damage arising from your breach of these Terms.

SEVERANCE

You agree to keep us fully indemnified against any claims, liability, loss or damage arising from your breach of these Terms.

Delivery

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking and drop-off without signature within Ghana. If you prefer delivery by DHL Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

  • Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the Receiver’s address given by the customer but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area called consolidated centres will be delivered to that area.

Your Order Confirmation will confirm an estimated Delivery Date for the Products in your order. You may receive separate Order Confirmations for Products in your order dispatched separately. Dispatch times may vary according to supplier’s availability and representations made as to delivery dates may be subject to postal delays or an event outside our control for which we are not responsible.

Delivery costs will be calculated by us and will be specified as part of the order process before you place the order on the Website and will be charged in addition to the price of the Products. The estimated Delivery Date(s) will depend on the delivery service chosen.

Our logistics partner may notify Receiver of an upcoming delivery or a missed delivery. Receiver may be offered alternative delivery options such as delivery on another day.

Please keep in mind that delivery times can vary depending on the product/service chosen and origin/destination relation; from 5-7 working days for neighbouring countries and up to 20 working days for countries with long distances.

Please also keep in mind that – depending on the product/service chosen – the shipment will normally be handed over to the respective local postal company in your country for final delivery to you.